Vision

An Integrated and sustainable transport for a better quality of life.

Mission

Organizing, planning, developing, operating and maintaining a safe, smart, integrated and efficient transport sector for a sustainable environment that creates a happy society and stakeholders.

Values (Corporate Ethics)

The values of the Department of Transport are:

• Teamwork: Work efficiently together to achieve objectives, regardless of different experiences, capabilities and performances.
• Efficiency: Enhance performance with low costs, and optimally utilize available resources.
• Excellence: Excel in performance and exceed expectations, to realize the DoT vision and mission..
• Transparency: Make information easily available and clear to all.
• Respect: Appreciate customers and colleagues alike, and offer courtesy to all. .
• Happiness of the customers: Embed and sustain a culture of happiness for customers in 'Customer Happiness Centers'.

DoT is now focused on meeting the following main objectives:

• Ensure a sustainable and efficient transport sector.
• Create an integrated transport sector.
• Attain financial sustainability.
• Invest in human-capital (UAE national).
• Imbed excellence, innovation and creativity in transport sectors.
• Increase Customer and Community Happiness.
• Utilize Artificial intelligence in transport sectors.