Vision
An Integrated and sustainable transport for a better quality of life.
Mission
Organizing, planning, developing, operating and maintaining a safe, smart, integrated and efficient transport sector for a sustainable environment that creates a happy society and stakeholders.
Values (Corporate Ethics)
The values of the Department of Transport are:
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Teamwork: Work efficiently together to achieve objectives, regardless of different experiences, capabilities and performances.
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Efficiency: Enhance performance with low costs, and optimally utilize available resources.
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Excellence: Excel in performance and exceed expectations, to realize the DoT vision and mission..
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Transparency: Make information easily available and clear to all.
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Respect: Appreciate customers and colleagues alike, and offer courtesy to all. .
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Happiness of the customers: Embed and sustain a culture of happiness for customers in 'Customer Happiness Centers'.
DoT is now focused on meeting the following main objectives:
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Ensure a sustainable and efficient transport sector.
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Create an integrated transport sector.
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Attain financial sustainability.
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Invest in human-capital (UAE national).
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Imbed excellence, innovation and creativity in transport sectors.
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Increase Customer and Community Happiness.
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Utilize Artificial intelligence in transport sectors.
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