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Parking Fine Grievance

Through this service, individuals and business owners can challenge parking violation tickets by submitting a parking fine grievance form.

Process description

Please follow the steps below to complete the grievance process:

  1. Visit one of Mawaqif's Customer Service Centres or the Department of Transport's Customer Service Center in Abu Dhabi.
  2. Fill the application and submit the required documents.
  3. Receive a notification on the result within two weeks through SMS on the mobile phone.

Required documents

  1. Parking Violation Ticket (PVT): Copy.


Not applicable

Special conditions

All parking fine grievance requests are reviewed by a specialised committee. The committee reviews each application separately and takes the appropriate decision accordingly.

Need more information on this service? You can contact Mawaqif customer service representatives through the following contact details:

Email: mawaqif@dot.abudhabi.ae
Call Centre: 800-3009
Fax: 00971 2 6819 343