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Issue permit for the usage of pavements and open/external spaces

Through this service, owners of restaurants and coffee shops can obtain permits to use part of the pavement for placing tables and chairs.

Process description


Please follow the steps below to obtain the permit:   


  1. Visit one of the Department of Transport's Customer Care Centers.
  2. Fill the application form and submit the required documents.
  3. Pay the fees.
  4. Receive the permit after the inspection conducted by DoT on the location.

Required documents


  1. Commercial license: Copy.
  2. Photographic image for the area: Copy.
  3. Diagram of the area with dimensions in meters: Copy.
  4. Valid lease contract of the shop: Copy.
  5. No objection letter from the owner of the area, in case of utilising a private land: Original or copy.
  6. Location map of the area: Copy.
  7. Diagram of the shop interior space in meters: Copy.
  8. No objection letter from the General Directorate of Civil Defense: Original.



  1. Application fee: AED200.
  2. Refreshments and beverages vending machines and different entertainment games:AED3,000.
  3. Permit issuance: (Tenancy contractual value × required space in m²) ÷ (Inside area of the restaurant or coffee shop in m² × 25%).
  4. Refundable insurance paid as insurance for applicants' commitment to regulations and provisions: AED10,000.


Need more information about this service? You can contact our customer service representatives through the following contact details:

Email: customer.care@dot.abudhabi.ae
Phone: 800 88888
Fax: 00971 2 6819 343