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Customer Care

We believe that our customers are one of our most valuable assets. Therefore, we put every effort to guarantee you get the best service possible when dealing with us. 

Services and Fees
Get all the information you need about the services offered at DoT customer service centers such as service and process descriptions, required documents, applicable fees and any special conditions.
Customer Care Centers
Choose your preferred DoT customer care center. This page provides you with detailed information about our customer service centers such as location maps and directions, working hours and contact details.
Complaints Handling Policy
View our ISO-certified Complaints Handling Policy that aims at achieving the best levels of customer satisfaction, especially when dealing with your feedback, suggestions and complaints.
View the list of frequently asked questions that we usually get from our customers to learn more about DoT and its services.